I’m not paying for something I never used

New Here ,
Mar 09, 2021 Mar 09, 2021

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First of all your forceful tactics made me take the free trial and I may have not canceled it in time but the hell if I'm gonna pay for something I didn't use so I expect my account to be deleted and get off my back about any charge since I not once used your service

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Firstly, this is a user to user forum, not Adobe.  Occasionally an Adobe employee might show up here, but we are just software users like you, not Adobe employees.

 

Secondly, please go to Adobe Customer Service and they may help you:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...Chat and Agent Larger.png

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

 

Thirdly, I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

 

 

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