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I need a help with my serial number?

New Here ,
Sep 13, 2019 Sep 13, 2019

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I need a help with my serial number? where i can send the Personal Message on this new community to Experts?

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correct answers 1 Correct answer

Community Expert , Sep 13, 2019 Sep 13, 2019

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Community Expert ,
Sep 13, 2019 Sep 13, 2019

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Community Expert ,
Sep 13, 2019 Sep 13, 2019

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If the above suggestion doesn't help, what is the issue (remember that this is a public forum and don't post the serial number)?

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Community Expert ,
Sep 13, 2019 Sep 13, 2019

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What is the problem with your serial number?  Creative Cloud products don't use serial numbers.  They are activated by your Adobe ID (e-mail) and password.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Oct 02, 2019 Oct 02, 2019

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Hi Sophie,

The ability to send a PM was implemented this past Monday (9/30).

Please look next to your avatar at the top-right corner of the screen.

Thanks,

David

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