I need help to contact adobe support service, tried to call twice and nothing

New Here ,
Oct 08, 2019

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Hi i recently get an email from adobe teling me that my account gonna be shut down only because it's from Venezuela, but i move on to mexico a few years ago and i got a creative cloud license, sooooo don't want to lost it!!! need to change my account Contry..

 

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Most Valuable Participant ,
Oct 09, 2019

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Hello, see the bottom of this Adobe help page:

 

https://helpx.adobe.com/la/x-productkb/policy-pricing/executive-order-venezuela.html

 

Contacting Adobe Customer Care as stated there is the only course of action.

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