i need help with canceling a plan please

New Here ,
Dec 15, 2019

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Hi, I wanted to buy a Lightroom plan for one year

and somehow I have billed for 2 plans of lightroom and 2 photographer plans I don't even need

and I can't find a way to cancel it.

can someone please help me with that?

 

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Account management, Billing, New user

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1 Correct Answer

Adobe Community Professional , Dec 15, 2019
LinSims Adobe Community Professional , Dec 15, 2019
This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..Click the following to contact Adobe customer support staff for help: .https://helpx.adobe.com/contact/support.html.You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the A...

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Adobe Community Professional ,
Dec 15, 2019

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This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more