i need someone to explain this [How does the early cancellation fee work?]

New Here ,
Dec 27, 2020 Dec 27, 2020

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so adobe says when you are subscribed to the annual plan monthly paid and you cancel your subscribtion:

You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

 

does this mean i will pay 50% of the remaining month or 50% of the whole year that i wont be using the app in

( i mean like what if i bought the app for 1 month then canceled after i finished the month does that mean i will pay 50% of the next 11 months ? )

 

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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Yes, you pay 1/2 of the balance of your contract https://www.adobe.com/legal/subscription-terms.html

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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>>>does this mean i will pay 50% of the remaining month or 50% of the whole year that i wont be using the app 

 

If you subscribe to an annual plan then you'll be charged 50% of whatever is remaining on your plan.

Basically, you've promised Adobe 12 month's income so you get a low monthly rate. When you cancel early, you pay half of what is left and Adobe loses the other half.

 

>>>( i mean like what if i bought the app for 1 month then canceled after i finished the month does that mean i will pay 50% of the next 11 months ? )

 

Correct, on an annual plan.

 

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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50% of the remaining year of service.  

So if you have 10 months remaining at $53/month x 50% = $265 in early termination fees.

 

In some cases you may find it better to get the pricier Month-to-Month plan which costs $80/month instead of $53. But you can cancel anytime without penalty fees. 


===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

You have choices so choose wisely.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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