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I purchased my daughter the Student plan for Christmas. All it asked for was her school email address to verify she was a student. Once we had everything installed I see that many of the apps are not available. It says we now have a "Team Plan" and I cannot chat Adobe customer support or change my plan without contacting my administrator. I have no clue who that would be and why this happened? I cannot find a phone number for Adobe anywhere either. Help!?
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Log-in to your Adobe account below to confirm the Student subscription is what you ordered and payment details are current and also that student eligibility requirements have been satisfied.
https://account.adobe.com/plans
If you still need help, scroll down to Contact Adobe button on the same page.
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Who did you purchase the "student plan" from?
If it wasn't purchased directly from Adobe, you need to contact the vendor.