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I receive 4x a day a "verification code" even if I request nothing

New Here ,
Jul 06, 2020 Jul 06, 2020

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I receive 4x a day a "verification code" even if I request nothing

There is a link in the email to "contact abode if I am not originating the request" and that link leads me to a general support page. 

What shoud I do? 

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correct answers 1 Correct answer

Community Expert , Jul 15, 2020 Jul 15, 2020

Please contact Adobe at the e-mail address below.  The concerned team may be able to track down where the account reset attempts are coming from and take appropriate action.

phishing@adobe.com 

 

 

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Community Expert ,
Jul 06, 2020 Jul 06, 2020

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Sounds like a bot may be trying to gain access to your account.  Suggest you change your e-mail & password to something stronger:  10+ alpha numeric characters, upper & lower case + symbols.

Please log-in to your account profile below.
https://account.adobe.com/profile

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 14, 2020 Jul 14, 2020

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It's already the case. It won't prevent the mails from flowing in and the bot to try unfortunately. 

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Community Expert ,
Jul 15, 2020 Jul 15, 2020

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Please contact Adobe at the e-mail address below.  The concerned team may be able to track down where the account reset attempts are coming from and take appropriate action.

phishing@adobe.com 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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