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I updated my paying method and still my account is not working

New Here ,
Nov 22, 2019 Nov 22, 2019

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recently I was asked by adobe to update my paying method but now my account stopped working. when I sighned in to the website it says I only have a freee account only, but I am paying! I tried to get in contact with the help center, but it says help is unavailable to my number 😞 what can I do to get help? I feel very angry.

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Billing

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Community Expert ,
Nov 22, 2019 Nov 22, 2019

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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact/support.html 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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