I want to cancel the first plan and get a refund of 37000 won that was charged twice.

[영은5ED0]

I paid the Premier monthly subscription fee on December 28, 2020.

After that, I paid for the new plan on January 26th this year.

However, 37,000 won was spent as the plan that I applied for on December 28 was not canceled. Therefore, I want to cancel the first plan and get a refund of 37000 won that was charged twice.

[Sulaco]

This is not the right place to get help about this. Please contact Adobe directly via https://helpx.adobe.com/se/contact.html
They do make it rather hard to find the actual contact options, so if this doesn't work for you try tweeting @jaswest . They should be able to point you in the right direction.

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730