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I would like to cancel my purchase

New Here ,
Feb 02, 2020 Feb 02, 2020

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invoice number : 1143806787

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Community Expert ,
Feb 02, 2020 Feb 02, 2020

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Hi,

 

Which product are you referring to? If Creative Cloud or Acrobat DC, then you can cancel your subscription by following the instructions given on this Adobe help page:

 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

When scrolling down that page, you'll see a section entitled "Am I eligible for a refund?," which should answer that as well.

 

If it's a non-subscription product you mean, then refer to this page instead:

 

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

Hope that helps.

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