Is there anyway i can cancel annual plan without being charged as i thought i was buying a month

New Here ,
Mar 04, 2021 Mar 04, 2021

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I thought i was only paying for a months worth but turns out i was buying a years worth and now i cant cancel unless i pay another £45 when ive only used it once. Please can anyone help!? 

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Most Valuable Participant ,
Mar 04, 2021 Mar 04, 2021

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For anyone else reading this... When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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New Here ,
Mar 05, 2021 Mar 05, 2021

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I found a way how to NOT PAY anything while canceling any Adobe subscription after the trial.

 

So i had the adobe CC annual plan (19€/Month) the cancelation of the subscription would cost something arround 108€ 

however here is the trick;

 

go trough the cancelation process until you get ask to "Change Plan" or "Cancel Plan" 

click on change plan and selecet the Cheapest Plan (Photoshop Studio 9€ /Month) 

This will automaticaly also give you a 14 Day Trial - and according to Adobes subscription terms you can cancel any subscription during the 14 day of trial period without getting charged 🙂 

So i paid the 9€ for the Photoshop studio plan, and the i had to wait like half our till i could edit my plans again and canceled the Photoshop Studio Plan and got my 9€ refund back. Now i succesfull canceled any Adobe Plan and basicaly didnt pay'd any money for canceling 🙂 

 

Hope this helps anyone - and sorry for my bad english (not native english speaker) 

Cheers,

Marco

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