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lost my number for authentication method, cannot get access... please help

New Here ,
Jan 30, 2020

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i lost my number for 2 steo authentification and have lost access to my account. also i cannot locate choose another method for authentication. now i am stuck on the sign in.. please help

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Account management, Activation

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lost my number for authentication method, cannot get access... please help

New Here ,
Jan 30, 2020

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i lost my number for 2 steo authentification and have lost access to my account. also i cannot locate choose another method for authentication. now i am stuck on the sign in.. please help

Topics

Account management, Activation

Views

118

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 30, 2020

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Hi,

It happened to me, wait a while and try another computer and I did it, but not by SMS to my cell phone, but by the message to Email.

Down some help.

 

https://helpx.adobe.com/x-productkb/global/2-step-verification-account-security.html

WbolanosCo

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