I somehow managed to download a trial version of Photoshop over my legal copy and it has, of course, expired. I seem to be unable to access my legal copy and if I try to work via the official site all I get is messages that my trial has expired. How do I go from here? I have multiple email adresses and passwords and nothing works. Should I just cancell payments and download from scratch again?
The message doesn't mean that you've downloaded anything wrong. What it means is that it can't check your subscription. If it can't check your subscription, it goes back to being a demo until it can check again. So the first thing is to check that your subscription is still running.