McAfee SafeConnect via Adobe

New Here ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

I am being charged for the monthly subscription to McAfee SafeConnect. McAfee say they cannot change my renewal options etc. The service is linked via Adobe apparently. So far adobe specialist are of no help either. Please help, I can't believe money is moving and these two business are lost at how to touch it.

TOPICS
Account management, Billing

Views

90

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Aug 11, 2020 Aug 11, 2020
Obviously, you gave up your bank/credit card details otherwise they wouldn't be charging you.  Now if you're saying you think your card was compromised without your knowledge, file a fraud report with your bank right away.  They will probably ask you to sign some legal papers before it goes to local law enforcement for investigation.  

Likes

translate

Translate

Translate
LEGEND ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

Call your bank or credit card company and Dispute the charge as fraud. then get a New Number and tell the bank CC company to NOT pay any charges to that old number from this point forward

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

Obviously, you gave up your bank/credit card details otherwise they wouldn't be charging you.  Now if you're saying you think your card was compromised without your knowledge, file a fraud report with your bank right away.  They will probably ask you to sign some legal papers before it goes to local law enforcement for investigation.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines