Membership gone, despite still beig charged

[Jaylor]

I cannot access Premier pro anymore even though i am still paying monthly for it. Creative Cloud is acting as though I only have my free trial available when i checked my bank account and i'm still paying for it.

Does anyone know what to do here?

Thanks

[Jeff Bugbee]

Moved to Licensing from Premiere forum

[ProDesignTools]

Hi, first make sure your subscription is funded and active:

https://account.adobe.com/plans

Next, try these steps:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Please let us know if that takes care of it.