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Mensajes de error en el pago

New Here ,
Aug 24, 2020

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He cambiado el método de pago y ya se realizó el cobro pero aun me sigue notificando con el mensaje de error en el pago cada 2 horas desde ayer, ya es molesto. ¿Alguna solución?

 

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pago-creativecloud.jpg

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Mensajes de error en el pago

New Here ,
Aug 24, 2020

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He cambiado el método de pago y ya se realizó el cobro pero aun me sigue notificando con el mensaje de error en el pago cada 2 horas desde ayer, ya es molesto. ¿Alguna solución?

 

error-adobe.jpg

pago-creativecloud.jpg

Topics

Billing

Views

20

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 24, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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