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Monthly Charge

New Here ,
May 24, 2020

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I'm being charged $14.99 monthly but when I go to manage plans I have no plans or billing history in my account. I have three accounts with Adobe and I checked all three and nothing appears. 

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Account management, Billing

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Monthly Charge

New Here ,
May 24, 2020

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I'm being charged $14.99 monthly but when I go to manage plans I have no plans or billing history in my account. I have three accounts with Adobe and I checked all three and nothing appears. 

Topics

Account management, Billing

Views

252

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 24, 2020 0
Adobe Community Professional ,
May 24, 2020

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Then someone, a house/family member, has used your CC number to sign up for an Adobe subscription using a different Adobe ID than you know.

OR someone STOLE your CC number.

In either case contact your Bank/CC company and file a dispute of charges and get a NEW CC number.

Making sure you tell the bank/cc company to stop all, that is ALL,  charges to the old number.

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