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My adobe account seems to have disappeared

New Here ,
Aug 24, 2020

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I came in this morning and logged on to my work computer as usual. My Adobe apps would not load as if my account did not exist. I signed in to Creative Cloud and was prompted to enter a new password, which I did. I re-started and CC basically says I don't have an Adobe CC acount, which I know I do because its at my job. So, what do I do to get back onto my CC account?

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My adobe account seems to have disappeared

New Here ,
Aug 24, 2020

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I came in this morning and logged on to my work computer as usual. My Adobe apps would not load as if my account did not exist. I signed in to Creative Cloud and was prompted to enter a new password, which I did. I re-started and CC basically says I don't have an Adobe CC acount, which I know I do because its at my job. So, what do I do to get back onto my CC account?

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Adobe Community Professional ,
Aug 25, 2020

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Please contact your employer's IT dept admin for assistance.

This is not a licensing question.  I'm moving your question to Account, Payment & Plans.

 

Nancy O'Shea, ACP
Alt-Web.com

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Adobe Community Professional ,
Aug 25, 2020

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Nancy you Moved your reply to some post and Not the original post.

 

Easy to do. I've done it.

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Adobe Community Professional ,
Aug 25, 2020

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I found the original post, Moved it to Account, Payment & Plan and Merged your reply with it.

 

All fixed.

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