My email and phone cannot use, how can I cancel licensing of Adobe?

New Here ,
Sep 15, 2019

Copy link to clipboard

Copied

University withdrew my former email account. And my phone number is also not available.  I cannot cancel by log in my adobe account. What can I do?

Views

62

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 12, 2019

Copy link to clipboard

Copied

Good evening, Sakamotoyuusuke.
If you do not have access to your Adobe account, you will need to contact support for cancellation.

 

https://helpx.adobe.com/contact.html

clipboard_image_0.png

Originally, after clicking on the URL above, it is necessary to log in, but this time select the time when you cannot log in at the bottom (the red arrow in the screen) Let me tell you.

※日本で契約したもののキャンセルを希望されている場合は、日本のサポートへの連絡が必要なので、

リンクはこちらになります。

https://helpx.adobe.com/jp/support.html

(営業時間も日本時間で平日9:30~20:00になりますのでご注意を)


TkfY(ACP),JAPAN

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more