my payment doesn't show on adobe cloud

New Here ,
Dec 26, 2020 Dec 26, 2020

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i purchase adobe cloud (student pack) but still my premier pro show that i am in trail period, and my payment does not show in adobe cloud, my payment is successful, my credit card chareges around 1600

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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