My subscriptions ends without notice

[cnguyen89]

I am currently a student, and I purchased Adobe Creative Cloud through student discount back in Februrary 2020. I bought the 12 months deal so it was supposed to end Februrary 2021. However, today I found out that my subscription has ended, only 6 months in. I did not get a head up or a reason why, or even a 50% refund. They just ended my subscription half way in. I tried looking for help, and Adobe Website told me to contact my administrator,. I don't know how to contact my administrator; I don't see the option or any contact info for the administrator. Please help!

[Just Shoot Me]

Did you purchase it through the school you are going to? I would contact the school and ask them what's Up.

[Nancy OShea]

Who did you purchase from? If it was not Adobe, contact the vendor.

The plan administrator is usually in your school's IT dept.

[cnguyen89]

I am currently a student, and I purchased Adobe Creative Cloud through student discount back in Februrary 2020. I bought the 12 months deal so it was supposed to end Februrary 2021. However, today I found out that my subscription has ended, only 6 months in. I did not get a head up or a reason why, or even a 50% refund. They just ended my subscription half way in. I tried looking for help, and Adobe Website told me to contact my administrator,. I don't know how to contact my administrator; I don't see the option or any contact info for the administrator. Please help!

[John T Smith]

That would be the person at your school