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Não consigo cancelar a minha conta do Adobe Premiere

New Here ,
Feb 15, 2020

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Muito dificil pra cancelar, o cartão recusou o pagamento e o plano não expira.
Segui os tutoriais me levaram a sessão de admin mas não consigo acessar também.

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Não consigo cancelar a minha conta do Adobe Premiere

New Here ,
Feb 15, 2020

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Muito dificil pra cancelar, o cartão recusou o pagamento e o plano não expira.
Segui os tutoriais me levaram a sessão de admin mas não consigo acessar também.

Topics

Account management

Views

58

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Feb 15, 2020 0
Most Valuable Participant ,
Feb 15, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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