Highlighted

Need Portfolio HELP, no Portfolio COMMUNITY

Community Beginner ,
Apr 23, 2020

Copy link to clipboard

Copied

Portfolio has no community, please help. I have used Portfolio for years- there is a sudden issue with social media icons no longer working in real world. They work on the tool preview with no problem, the do not work at all on mobile or desktop. I haven't altered settings or done anything. What can be the problem?

Topics

Account management

Views

120

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Need Portfolio HELP, no Portfolio COMMUNITY

Community Beginner ,
Apr 23, 2020

Copy link to clipboard

Copied

Portfolio has no community, please help. I have used Portfolio for years- there is a sudden issue with social media icons no longer working in real world. They work on the tool preview with no problem, the do not work at all on mobile or desktop. I haven't altered settings or done anything. What can be the problem?

Topics

Account management

Views

121

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Apr 23, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Apr 23, 2020

Copy link to clipboard

Copied

Hi RoyceDa5Dime,

You are correct, there is no more Portfolio forum.   Post your Portfolio questions here in Get Started.  I'll try to answer your questions if I can.

 

I have no issues with the social media icons on my site using Sawdust Theme.  Did you turn on icons in your settings?  See screenshot.

Left Side ToolbarLeft Side Toolbar

Can you post the URL to your site?

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Apr 23, 2020

Copy link to clipboard

Copied

Thank you for the reply Nancy.

Everything is turned on.

Portfolio is here;

https://royce2b98.myportfolio.com/

social icons in header seem to work on the preview, but they do not work at all in the actual website that I use www.roycedudley.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Apr 23, 2020

Copy link to clipboard

Copied

Your social icons look OK to me.  Open your navigation menu.

https://royce2b98.myportfolio.com/https://royce2b98.myportfolio.com/

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Apr 24, 2020

Copy link to clipboard

Copied

Yes, the icons are activated in navigation. Also within my dashboard there is PREVIEW, and the social icons open the pages they link to. It has been refreshed as "LIVE" just to be sure. But in actual use  from my domain website where the portfolio is accessed, they do not work, but they used to.

 

Could this be an issue with GoDaddy or with the way Adobe allows GoDaddy to access the page? I really don't think it's within anything I am doing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Apr 24, 2020

Copy link to clipboard

Copied

See screenshot below.  Your custom domain name site is being served over a non-secure HTTP server.  I'm guessing that is the problem.  Your site should be on a secure HTTPS connection. 

 

image.png

 

Submit a help ticket directly to the Portfolio Team.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Apr 24, 2020

Copy link to clipboard

Copied

Will do. Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...