Copy link to clipboard
Copied
Currently we are not able to download billing invoices from the Billing History section. It throws an error and shows contact customer service for support.
Copy link to clipboard
Copied
>shows contact customer service for support
This is not customer service
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long