Not Happy with this refund please

New Here ,
Mar 23, 2020 Mar 23, 2020

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Not happy with this how can I get a refund?

Too complicated.

Much easier to use docusign.

Others cannot print after I send them my documents.

 

Refund Please

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Account management, Billing

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 23, 2020 Mar 23, 2020
This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee. Click the following to contact Adobe customer support staff for help: https://helpx.adobe.com/contact/support.htmlYou must be signed in with your Adobe ID and allow cookies in your web browser for this to work.This is the link to the US website. If you are not in the US...

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

If the CSR refers you to the forums, insist on speaking with a supervisor and keep moving up the chain until you get someone who knows what they are talking about.

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New Here ,
Mar 23, 2020 Mar 23, 2020

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Not happy with this how can I get a refund?

Too complicated.

Much easier to use docusign.

Others cannot print after I send  

Tutorials dont help me 

If i do not get a refund I will call American Express to cancel

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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I am merging this with the other thread you started. Please do not post multiple threads on the same topic.

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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I do not know what "is too complicated". It would be nice, also for others, that you could tell us, what program/subscription you bought.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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