Pagamento

[Minie5FAB]

Alguém poderia me ajudar? Ontem eu assinei o pacote de estudante com todos os apps incluídos, mas não foram liberados. O valor esta na minha conta, e não consigo cancelar ela para refazer o pedido, a compra foi em horário comercial então foi confirmado, mas o único plano que aparece é um gratuito...

[Just Shoot Me]

And was this through whatever school you are going to?

I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long