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Paid But Won't Work

New Here ,
Feb 05, 2020 Feb 05, 2020

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I paid for adobe Creative Cloud, but it says my trial has expired, still ten days after I purchased. Why.

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Community Expert ,
Feb 05, 2020 Feb 05, 2020

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Sign-in to your account below to confirm your subscription is active and payment details are current and accurate.

https://account.adobe.com/plans

 

If everything is good, log-out of Creative Cloud desktop app and log-in again with your paid ID and password.  See link below for more tips.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html 

 

Post back if you need more help.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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