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Paid But Won't Work

New Here ,
Feb 05, 2020

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I paid for adobe Creative Cloud, but it says my trial has expired, still ten days after I purchased. Why.

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Account management, Activation, CC FAQ, Cloud storage web assets, Creative Cloud, Exchange, Feature request, File sync, Installation

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Paid But Won't Work

New Here ,
Feb 05, 2020

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I paid for adobe Creative Cloud, but it says my trial has expired, still ten days after I purchased. Why.

Topics

Account management, Activation, CC FAQ, Cloud storage web assets, Creative Cloud, Exchange, Feature request, File sync, Installation

Views

225

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 05, 2020

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Sign-in to your account below to confirm your subscription is active and payment details are current and accurate.

https://account.adobe.com/plans

 

If everything is good, log-out of Creative Cloud desktop app and log-in again with your paid ID and password.  See link below for more tips.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html 

 

Post back if you need more help.

 

Nancy O'Shea, ACP
Alt-Web.com

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