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Paid plan reverting to trial [Branched from unrelated thread]

New Here ,
Jan 26, 2020

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My Mac laptop is from the year 2017 and I installed the latest software!
That is’nt the problem! I can not open Photoshop and Lightroom any more!
I have a subscription since 2013 and I pay ev’ry month €9,99 for it, but
since wensday I had to buy a new version! How can I repair the earlier
subscription? Mij account says that I have bougt the applications!

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Account management, Activation

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Paid plan reverting to trial [Branched from unrelated thread]

New Here ,
Jan 26, 2020

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My Mac laptop is from the year 2017 and I installed the latest software!
That is’nt the problem! I can not open Photoshop and Lightroom any more!
I have a subscription since 2013 and I pay ev’ry month €9,99 for it, but
since wensday I had to buy a new version! How can I repair the earlier
subscription? Mij account says that I have bougt the applications!

TOPICS
Account management, Activation

Views

32

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 26, 2020 0
Adobe Community Professional ,
Jan 26, 2020

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Sorry but since you are not the original person that started this discussion I suggest you start your own as it seems your problem is not the same as the original poster.

Thanks.

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Jan 26, 2020 0
Adobe Community Professional ,
Jan 26, 2020

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I have branched and moved this post to a new discussion for you entitled "Paid plan reverting to trial."  Please refer to the relevant help article below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea, ACP
Alt-Web.com

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Jan 26, 2020 1