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Paid plan reverting to trial [Branched from unrelated thread]

New Here ,
Jan 26, 2020 Jan 26, 2020

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My Mac laptop is from the year 2017 and I installed the latest software!
That is’nt the problem! I can not open Photoshop and Lightroom any more!
I have a subscription since 2013 and I pay ev’ry month €9,99 for it, but
since wensday I had to buy a new version! How can I repair the earlier
subscription? Mij account says that I have bougt the applications!

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LEGEND ,
Jan 26, 2020 Jan 26, 2020

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Sorry but since you are not the original person that started this discussion I suggest you start your own as it seems your problem is not the same as the original poster.

Thanks.

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Community Expert ,
Jan 26, 2020 Jan 26, 2020

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I have branched and moved this post to a new discussion for you entitled "Paid plan reverting to trial."  Please refer to the relevant help article below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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