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Password Issues

New Here ,
Jun 19, 2020 Jun 19, 2020

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Logged in today but cannot change my password, no matter what I do the site will not allow me to change my password?  What's with this???

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LEGEND ,
Jun 19, 2020 Jun 19, 2020

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What Site and what password?

If you are asking about the password you use on this forum the way you change that is on the Main Adobe website in YOUR Account (Adobe ID).

 

You can't have a different password for your Adobe ID and this forum. The only way to sign on to this forum is with an Adobe ID account.

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LEGEND ,
Jun 20, 2020 Jun 20, 2020

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I'm going to check if you might be hitting a problem you don't mention. Are you actually installing software, and your system is asking for a password, and your Adobe password doesn't work? If so, that's right. Installing software needs your system password, not your Adobe password.

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Community Expert ,
Jun 21, 2020 Jun 21, 2020

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Use a different browser that accepts cookies and does not contain script blockers.

Please log-in to your account below to change your Adobe account password.
https://account.adobe.com/security


Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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