Pay for my Abo Cancellation?

New Here ,
Mar 02, 2021 Mar 02, 2021

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Can someone explain me why they take 60chf from me when i just used photosop abo last february for 11chf? 

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Bug, Community Information, How to

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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Let me move this to the Accounts, Payment, & Plan forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

 

As to why they took more money, do you have a yearly subscription and did you just finish your first year of having one? Adobe charges an introductory price for the first year and then the price goes up to the normal one at the start of the second year.

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Most Valuable Participant ,
Mar 02, 2021 Mar 02, 2021

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When you cancel early you pay one half of the remaining time on your contract

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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