pay invoice but canceled paypal paying

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Dec 09, 2020

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Hello, I would like to ask I had such a small problem because I canceled my subscription and I was fined for early termination but the problem is that I accidentally canceled the paypal order to pay the amount and now when I try to fix this problem via the link in email, it always redirects me to the adobe account page, but it is not possible to change the payment method or reconnect to paypal. I'm afraid the fine will increase if I don't pay it in due time. that's why I want to ask if anyone could help me with that. Thanks in advance to Macecek for answering

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1 Correct Answer

Most Valuable Participant , Dec 09, 2020
John T Smith Most Valuable Participant , Dec 09, 2020
This is a public forum, you need the link to Adobe support, not other usersBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to c...

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Most Valuable Participant ,
Dec 09, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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