Paying and canceling simultaneously

[Maryam5FB3]

Hello friends, 

My last bill was paid on 9/11/20, however I canceled right away since I didn't want to be charged next month if I don't remember. Now the question is why I can't use Adobe for this month that I paid? Where should I contact? 

[Manan Joshi · Accepted solution]

See the following for cancellation terms

https://www.adobe.com/legal/subscription-terms.html

If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Maryam5FB3]

Thank you so much Manan, It was very helpful.