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Payment by card problem. [was: Adobe is Relentless]

Community Beginner ,
May 24, 2020 May 24, 2020

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I had trouble with a payent by card. When notified, I updated (changed) card, received notification my change was effective, i.e. payment made. Received second notice, did so again, same result. But Adobe keeps sending messages re: card fault risking account suspension. I can't have this. How do I reach Adobe online, quickly?

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Account management , Billing

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correct answers 1 Correct answer

Community Beginner , May 31, 2020 May 31, 2020

I visited Adobe again, and was entirely successful. Don't know what happened the first time. THANK YOU!

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Community Expert ,
May 24, 2020 May 24, 2020

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Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 31, 2020 May 31, 2020

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Sorry to say, I did as you suggested, and adobe has yet to contact me.

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Community Beginner ,
May 31, 2020 May 31, 2020

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I visited Adobe again, and was entirely successful. Don't know what happened the first time. THANK YOU!

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