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payment issue

New Here ,
Jan 01, 2020

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My problem is that I do not find the way to post this email to Adobe. I lost Adobe Stock.Then I am threatened with loosing photoshop until 13. of january. I will have to pay it twice? Does anybody knows an email where to send this without coming back as undeliverable? Thanxs you for suggestions.

Matjaz

 

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Account management, New user

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payment issue

New Here ,
Jan 01, 2020

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My problem is that I do not find the way to post this email to Adobe. I lost Adobe Stock.Then I am threatened with loosing photoshop until 13. of january. I will have to pay it twice? Does anybody knows an email where to send this without coming back as undeliverable? Thanxs you for suggestions.

Matjaz

 

[E-mail removed by forum moderator]

[Personal letter removed by forum moderator.]

[Please, never post personal information in a public web forum.]

 




Topics

Account management, New user

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51

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Jan 01, 2020 0
Most Valuable Participant ,
Jan 01, 2020

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There is no email. You must use the chat feature. Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Jan 01, 2020 1
New Here ,
Jan 03, 2020

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Thanx

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Jan 03, 2020 0
Adobe Community Professional ,
Jan 02, 2020

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Sign-in to your Adobe account below to confirm your subscription status and payment details are current and accurate.

https://account.adobe.com/plans

If you still need help, scroll down to Contact Adobe button on the same page.

 

By the way, you have posted private info in a public forum.  That makes you a potential target of people who would like to take advantage of you.  Be very careful of phishing schemes. 

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

Nancy O'Shea, ACP
Alt-Web.com

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Jan 02, 2020 0
New Here ,
Jan 03, 2020

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Thank you

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Jan 03, 2020 0