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Payment problems

New Here ,
Aug 26, 2020

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Hy guys, i need help, first of all sorry for my poor english...as a rule, i would have to pay 24,39€ per month for after effect right? But for some reason i have to pay other 24,39€ for "adobe" and i dont understand why...my plan is just for "after effects" and that's it....

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Payment problems

New Here ,
Aug 26, 2020

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Hy guys, i need help, first of all sorry for my poor english...as a rule, i would have to pay 24,39€ per month for after effect right? But for some reason i have to pay other 24,39€ for "adobe" and i dont understand why...my plan is just for "after effects" and that's it....

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39

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Aug 26, 2020 0
Most Valuable Participant ,
Aug 26, 2020

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We can't help you. You have to contact sales support via web chat or e-mail.

 

Mylenium

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Aug 26, 2020 0
Guide ,
Aug 26, 2020

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Better get in contact with the customer support - they can have a look at your account and bills and know what is going on.

 

But feel free to report back what the issue was, so other users might find their solution here.

 

*Martin

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