Photoshop refund request

[Guest]

The payment was made twice due to a mistake in the purchase. The price was 11000₩, 34000₩. I canceled it immediately on the day of payment, but it was not refunded. I didn't use it and canceled it right away, can I get a refund?

[Guest]

Moving to the Account, Payment, & Plan forum from Photoshop

[Manan Joshi · Accepted solution]

Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan