Dear friends, in August I was trying just to open a single document my lawyer sent me in *.pdf format and downloaded Adobe, I have never used it since but, as I see, I pay monthly for subscription. I do NOT work with these programms, I never use them!
I want to cancel this. I have read terms and conditions and it sounds like, when I cancel the prtogramm, I must pay for 50% of the time rest. I do not accept this, it is unfair because I really do NOT use it and there is noting to pay for. Please help me to solve this problem.
Adobe Community Professional, Dec 18, 2019Dec 18, 2019
Nancy OShea • Adobe Community Professional, Dec 18, 2019Dec 18, 2019
It doesn't matter how often you use Acrobat. You agreed to pay for it for 1 year. If you wish to avoid a penalty fee for cancelling early, wait until the 12th month to cancel your subscription.
Log-in to your Adobe account below and click on Manage Plans.
If you still require help, scroll down to the Contact Adobe button.