I tried to get rid of it after having free experience. However, the phrase for canceling the plan did not appear at the time. I don't know if it was a site error, but I was very embarrassed. And the login to cancel plans again today. I found the Cancel button. But the penalty of sixty thousand won, I don't want a refund for the first month. But paying a penalty is too unfair. I've only used it twice. The remaining logins are for termination. I would really appreciate it if you could cancel without paying the penalty.
Today is the 15th day after the first payment. It is so sad to have to pay penalty by one day.
Axel Matt • Adobe Community Professional, Dec 10, 2019
Please take a look here: https://helpx.adobe.com/lv/creative-cloud/help/cancel-membership.html
If this doesn't help you have to contact Adobe staff to help (click below).
Because this is a public forum and not the Adobe support. We can't help with payment/account problems.
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer ser...
my2, good evening. This is a public forum (place for exchanging information between users). I don't know the details of the fees and contracts, so I need to consult with customer support. Please consult early.
The cancellationfeeispartoftheterms and conditionswhenyousignup. Thereisnoscam. It's a caseoffamiliarizingyourselfwiththeterms and conditionsbeforeyoujoin. Ifyoujoin a Cloud plan, youagreetopay a cancellationfeeforcancellingyour plan early. Ifyoudon'tagreewithit, don'tjoin.