Please help define the purchase

New Here ,
Mar 14, 2021 Mar 14, 2021

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Could someone please help me define the purchase? STKS,ALL,MLP,DRI01,MUN,001,N/A
Item# 65260755 Thank you so much.

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Billing

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Most Valuable Participant ,
Mar 14, 2021 Mar 14, 2021

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Log-in to your Adobe account and click this link https://account.adobe.com/products

 

If that doesn't help, you need Adobe support

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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google adobe invoice abbreviations.  you'll need to check several threads to put together each of those terms but i can see you have an all apps, multiplatform 1 year subscription

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Did you check the Invoice in your Adobe account portal?  It's available 24/7.

https://account.adobe.com/plans

Log-in and click on View Invoices.  See screenshot

 

image.png

 

If you still have questions, scroll down to Contact Adobe on the same page.
Online chat is available in English 24/7.

 

Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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