I just paid 23100 KRW through the Adobe Student Plan. Money has been drained from my account Can't use the cloud An e-mail came to my cell phone saying that the payment was made. But Adobe says you didn't buy Adobe Cloud. Please return my money Please solve it
Sorry for your experience. It sounds like you're not logged in to the correct account. Please follow steps below.
1. Open your CC Desktop Application. 2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on your Avatar again. 4. Sign-out of Creative Cloud. 5. Close all apps. 6. Restart your computer. 7. Open CC Desktop app. 8. Click your Avatar. 9. Sign-in with your paid ID and password.
Hope that helps.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media