Please someone help me

New Here ,
Nov 20, 2020

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Hello guys. I have downloaded adobe and subscribe 2 months ago

befor one month I cancelled the subscription 

but today when I open the website they say that the subscription didn't cancel, I don't want to afford something I didn't use! What should I do?

 

thanks 

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Adobe Community Professional ,
Nov 21, 2020

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Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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