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Portfolio Problems with Ids. Enterprise, personal, student accounts.

New Here ,
Feb 13, 2020 Feb 13, 2020

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I know that my situation is very special I hope you can help me:

 

  1. I don´t have access to my old adobe enterprise account from my last company, because I am not working on it. So I would like to recover my adobe portfolio or link it with my personal id, is it possible or I have to create another adobe portfolio from nothing in other account?
  2. If It couldn´t be possible, at least could I eliminate my old portfolio? Because I don´t want that people see it before my new portfolio, and It appears in the first possitions when you search my name in google.
  3.  As I am started a master degree as a student and I have a special offer in the university and I would like to use this offer, but I don´t want to have the same problem with my adobe portfolio next year when I finish my studies. Could I link my accounts?

    Thanks in advance.

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Community Expert ,
Feb 13, 2020 Feb 13, 2020

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Adobe Employee ,
Feb 13, 2020 Feb 13, 2020

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Hi there,

 

Have you raised this issue with support ?

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

^Ani

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