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Problem with login

New Here ,
Nov 09, 2020 Nov 09, 2020

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Hi everybody.

I have a student account in Adobe. But suddenly when I entered the Premier, I saw that my license had expired and in the email it appears as if I had asked to download the license.
I tried to contact the site I get the following message:

Please contact your administrator for help.
A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help.
For product tutorials and step-by-step instructions, try our online help.

I'm not in any organization, I'm a student who purchased a license privately - was the address hacked? Has anyone ever encountered such a situation?

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LEGEND ,
Nov 09, 2020 Nov 09, 2020

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This forum is peer-to-peer user help. The forum to go for help on accounts & plans would be the following ...

 

Account, Payment & Plan

 

Neil

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Community Expert ,
Nov 09, 2020 Nov 09, 2020

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