Since 23rd july till today i can't pay the billing. everytime i fill my debit/credit details always failed. i try with my 2 debit cards (visa & master) & 1 credit card visa. all failed. already talk with a tons of agent & adobe sales, and all of them can't fix the problems. They help me with the billing address, make a new quotes, fill secure payment, make new adobe id, reset my account and change the password, etc. All failed! And always end up with the: 'check your bank, we cant read your card in our system". and of them told me maybe the bank block my card for international purchase. Kinda impossible coz i use the same debit card for facebook ads.
i already check all my bank, and they said all good and they didnt receive any purchase quotation from adobe.
FYI last May i still subscribe adobe with the same debit card payment. but in June because i dont have a project during pandemic covid 19, i stopped the subscription. And now i want subs back with the same card but didnt works. i even try with another card.
i believe there is something wrong with adobe finance/payment system. maybe they think im a hacker or something.
i hope there is Adobe Employee with good skill read this and fix my problem.
I really need to subs adobe since right now i have a project to do.
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