I had a monthly subscription, I wanted to cancel the subscription as I no longer need it, but it tells me that I have made an annual subscription, and if I cancel it I will be charged € 243.96 and that all my apps will be unusable. I don't want to pay for a service that I no longer need. What should I do?
-click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730