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Problems with installing

New Here ,
Jan 29, 2020

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I paid my subscribtion for Adobe Photography. However, when I try to download Photoshop or Lightroom the Creative Cloud App tells me I do not have the permission to manage apps, that I should contact my IT administrator. The thing is my Adobe account is not connected to any enterprise or school so the IT administrator is supposed to be me?! Help pls

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Account management, Activation, Creative Cloud, Installation

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Problems with installing

New Here ,
Jan 29, 2020

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I paid my subscribtion for Adobe Photography. However, when I try to download Photoshop or Lightroom the Creative Cloud App tells me I do not have the permission to manage apps, that I should contact my IT administrator. The thing is my Adobe account is not connected to any enterprise or school so the IT administrator is supposed to be me?! Help pls

Topics

Account management, Activation, Creative Cloud, Installation

Views

103

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 29, 2020

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Which operating system?

Does your computer user profile have full admin level permissions?

Do you have more than one paid Adobe account?

 

Nancy O'Shea, ACP
Alt-Web.com

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