"Real Help from Real People" - The link is the exact opposite of what that means

Community Beginner ,
Mar 04, 2021 Mar 04, 2021

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I used to be able to talk to adobe customer support about why they billed me without telling me my subscription was about to renew. How do I contact them now?

 

I am not posting it here as it is sensitive information.

 

 

 

 

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Account management

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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Hello @Rob Walshe,
Sorry to hear that you are facing trouble. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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In addition to the contact information provided by @Manan Joshi, you can also search this page for a regionally appropriate phone number to call Adobe customer support:

https://helpx.adobe.com/contact/phone.html

 

Subscriptions renew automatically and without notification. This is explained in the Subscription and Cancellation terms you agreed to when you bought the subscription. 

https://www.adobe.com/legal/subscription-terms.html

 

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