Re: Cancelling Subscription

New Here ,
Feb 21, 2021 Feb 21, 2021

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I am trying to cancel my Adobe subscription, as i no longer have any need for it. I am unable to delete my account or cancel my subscription as i have a new card so there is a billing issue on the account(and i don't want to attach a new card). I was wondering if anyone knew how to fix this? 

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Hello @Nathan5E8D,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Is there a support number I could call?

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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