How can we change a monthly payment membership to an annual payment membership.

[#1]

I don't see a way to change my account also. I only can edit my payment but I do not have an option to switch to annual pre-paid plan which is preferable for me vs monthly payment.

I only have Edit Address | Edit payment info | View transaction history

[#2]

Branched as a new discussion and moving to Adobe Creative Cloud​

[#3 · Accepted solution]

Upgrade or change your Creative Cloud plan

[#4]

Like I posted above, this does not work for me - I do no have a change or modify plan option.

I have:

Annual plan, monthly payment
Renewal Date: 12/19/2016
Note: The price of your plan may change at your next renewal.

Edit Address |  Edit Payment Info  |  View Transaction History

[#5]

I think you will need to contact Adobe then for help:

Contact Customer Care

[#6]

I have the same problem as well and your links don't help

[#7]

I want to change my monthly payment plan to annual payment plan. But i can't change it. Could you pls help?

[#8]

Kindly address all billing inquiries here: Contact Customer Care

The Community Forums are moderated by other users like you. You need to reach out to Adobe using the link above.

[#9]

I am having the same problem also.

Waiting for chat response is proving to be a glacial process.

[#10]

I dont understand why we can't change the plan ourselves. It does not make sense to contact customer care to change the billing process.

This question has not been answered. "Contact Customer Care" is not an acceptable answer just a deflection. Based on that all the questions would be answered with "contact customer care".

It doesn't make any sense to not be able for an user to change the billing method.